Exchanges (if applicable)
30 day money back guarantee on any product.
If for any reason you are unhappy with your purchase, simply send an email to firstname.lastname@example.org requesting a refund.
(Please do not ship a product back without first contacting email@example.com)
We will replace any items if they are defective or damaged. If you need to exchange your order for the same item, send us an email at firstname.lastname@example.org.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We may ask you to return your defective product. If this is the case, we will provide a return address at the time of communication.
If you send a product back without confirming with email@example.com about a defective product/refund approval, a refund will not be issued.
DO NOT SEND ITEMS BACK UNLESS WE ASK AND PROVIDE YOU WITH A SPECIFIC ADDRESS. If you ship an item back to the address on your package, you will not be issued a refund, and we don’t guarantee that we will receive your returned item. Return shipping is at your cost and decision.
You have 30 days in which you placed your order to request a refund. To request a refund, please send an email to firstname.lastname@example.org within 30 days from when you ordered.
If you request a refund after 30 days, you will not be issued a refund.